# Organizational Culture

## How Organizations Process Information

> The Westrum Model is defined in "A Typology of
> Organisational Cultures" ([doi:
> 10.1136/qshc.2003.009522][1]; [PDF][2]). This topology
> shows how communication and interaction varies in
> different types of organizations.

### Pathological

Power-oriented

- Low cooperation
- Messengers shot
- Responsibilities shirked
- Bridging discouraged
- Failure leads to scapegoating
- Novelty crushed

### Bureaucratic

Rule-oriented

- Modest cooperation
- Messengers neglected
- Narrow responsibilities
- Bridging tolerated
- Failure leads to justice
- Novelty leads to problems

### Generative

Performance-oriented

- High cooperation
- Messengers trained
- Risks are shared
- Bridging encouraged
- Failure leads to inquiry
- Novelty implemented







[1]: https://doi.org/10.1136/qshc.2003.009522
[2]: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1765804/pdf/v013p0ii22.pdf